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Don’t sell tickets – sell relationships

Selling memberships instead of just tickets to fans offers numerous advantages for both the organisers and the fans themselves.

Firstly, memberships create a sense of belonging and exclusivity. Fans become part of a community that shares a common interest or passion, fostering a deeper connection with the federation, team, or artist. This connection goes beyond a one-time event and encourages long-term engagement.

Secondly, memberships often come with additional perks and benefits that enhance the overall fan experience. Exclusive access to pre-sales, member-only events, and special merchandise are just a few examples. These incentives not only attract fans but also incentivise them to remain loyal members, contributing to a more sustainable and predictable revenue stream for the organisers.

Moreover, selling memberships allows organisers to gather valuable data and insights about their fan base. This data can be used to tailor future events, improve marketing strategies, and personalise communications, creating a more targeted and effective approach to fan engagement. Understanding the preferences and behaviours of members enables organisers to create a more tailored and satisfying experience for their audience.

Lastly, memberships often offer a more cost-effective and efficient way of managing fan relationships. Instead of repeatedly attracting new customers for every event, organisers can cultivate an ongoing relationship with their members. This can result in lower marketing costs and a more efficient allocation of resources, as organisers can focus on delivering value to their existing member base rather than constantly seeking new attendees.

In summary, selling memberships to fans instead of just tickets provides a range of benefits, including fostering a sense of community, offering exclusive perks, gathering valuable data, and creating a more sustainable business model. This approach not only enhances the fan experience but also contributes to the long-term success and growth of the fan or participant base.

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